Interactive operating model · Built by Chris Barkhurst
Agentic AI should look organized because it is organized.
Twenty specialized agents work across four business departments. They execute independently, surface questions, and report back to a shared Director so autonomy never loses accountability.
The hierarchy underneath the motion
Autonomy with a visible chain of responsibility.
The floor is playful; the operating model is practical. Domain agents stay close to the work, the Director coordinates shared policy and priorities, and every check-in creates a legible state change for people to review.
Director
Sets policy, resolves ambiguity, and coordinates work that crosses department boundaries.
Departments
Keep institutional banking, contact center, ERP, and documentation work inside clear domains.
Specialists
Handle bounded tasks, attach evidence, ask focused questions, and return measurable outcomes.
Human control
Preserves review points for policy, risk, exceptions, and decisions that need judgment.
Bring the model into the real world
What would this hierarchy look like inside your operation?
Schedule a walkthrough with Chris to discuss agent roles, controls, evidence, and human review—or download the résumé behind the prototype.